Shipping Policy
Shipping Policy
Thank you for shopping with Bewelz. Below you’ll find everything you need to know about how we ship your orders.
1. Order Processing Time
All orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email.You will receive another notification when your order has shipped.If we experience a high volume of orders or unexpected delays, shipments may be delayed slightly. We will contact you via email if there is a significant delay.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated Delivery Times
Location Estimated Delivery Time
Domestic [1–3 business days]
International [7–21 business days]
Delivery times are estimates and may vary due to customs, carrier delays, weather conditions, or peak seasons.
3. Shipping Confirmation & Order Tracking
TOnce your order has shipped, you will receive a shipping confirmation email that includes your tracking number.
Tracking information may take 24–48 hours to update.
4. Customs, Duties & Taxes (For International Orders)
Bewelz is not responsible for customs fees, import duties, taxes, or any additional charges applied once the package reaches your country.These charges are the customer’s responsibility.
5. Delayed, Lost, or Stolen Packages
Once an order has been handed over to the shipping carrier, Bewelz is not responsible for delays caused by the carrier.
If your package is marked as delivered but you haven’t received it:
1. Check around your delivery location
2. Ask neighbours or household
members
3. Contact the shipping carrier directlyIf you still need help,
contact us at support@bewelz.com] and we’ll do our best to assist.
6. Incorrect Shipping Addresses
Please make sure your shipping address is correct at checkout.We are not responsible for orders shipped to incorrectly provided addresses.
If you notice a mistake, contact us immediately at support@bewelz.com. We cannot guarantee changes after an order has been processed.
7. Damaged Items in Transit
If your order arrives damaged, please contact us within [48 hours] of delivery at support@bewelz.com with:·
Your order number·
Photos of the damaged item and packagingWe will work with you to resolve the issue as quickly as possible.
8. Contact Us
If you have any questions about shipping,
you can contact us at:
Email: support@bewelz.comBusiness Name: Bewelz